Frequently Asked Questions (FAQ)

Come in ... Let us introduce ourselves, show you around and prepare to ... leave two hours later with 12 meals!

How does the menu selection work?

We establish a set menu every month - the selection varies from meat and casseroles, to pasta dishes, veggie bakes, sides, grilled, soups, desserts, and anything in between. Choose at least 6 family or 8 cozy dinners and as many as you want after that in any combination.

How much does it cost?

If you are ordering our Family-sized dinners, 6 dinners is $115.00 and each dish after that is $16 each. A FULL suggested session of 12 dinners is $210.00. If you would like to order from our Cozy-sized dinners, 8 dinners is $84 and each dish after that is $11. A FULL suggested session of 12 dinners is $120. Containers and Ziplocs are included. Your reservation holds your spot and payment is made at the time of the session. We accept credit cards (Visa and MasterCard), checks and cash.

Cancellations

If you can't make it to a session, please cancel within 48 hours of your scheduled time. We are buying products for you. We also can try to fill your spot if you give us enough time. We understand, at times, emergencies do occur, but PLEASE try your hardest to make it to your appointment. If you cannot make your appointment, we will be happy to make your meals for you at the additional charge. We will have to implement a deposit if we have too many people missing sessions.

What is included?

We provide a convenient location to do the assembly, all of the ingredients - prepped and ready for use, and easy instructions to prepare each dinner. The meals will be packaged in containers with lids that we provide for freezing and heating later as desired. You will walk out with delicious and nutritious dinners to last throughout the coming month and have fun in the process! NO heat cooking is involved - you do that later in your own home.

How does a session work?

See our session detail page for exactly what to expect - Basically, you show up at your scheduled time, we guide you through a series of well organized and clearly understandable recipe stations for the dinners you chose, and you leave an hour or two later with several weeks worth of home-made meals! Each meal will have a label with heating instructions.

How can I customize the meals for my family?

We want you to be relaxed and cook like you would in your own kitchen. Some of the ingredients are portion controlled, but add as much or as little salt, pepper, chile, garlic, spices, pasta, etc. as you would normally like. Don't like an ingredient? - leave it out. Other substitutions MUST be coordinated ahead of time (please contact us first, and also note them in "comments" section of the registration page).

What are your hours of 0peration?

Tuesday	2:00 - 7:00
Wednesday	10:00 - 7:00
Thursday	10:00 - 7:00
Friday	10:00 - 2:00
Saturday	9:00 - 12:00
Check our calendar for actual session times.

When are the sessions?

Most of our sessions are by reservations only. We also offer times that you can stop in without a reservation! Want to try us out or only make a meal or two? Check out our Try It Thursday and/or Stop In Saturday on the schedule page to see what days and times we are offering at this time. If a session is full, call us to get on our cancellation list.

Can't I stop in and make my meals anytime?

We do offer two days for you to stop in and make meals without a reservation. Your only risk is we will run out of the item you would like to make. Check out our Try It Thursday or Stop in Saturdays for making meals without a reservation.

How can I plan a private party?

When planning a private party, contact Your Secret Kitchen to find a time and date that will work for you. Your party will be named and placed on the calendar as a Private Party. Call your friends and let them know they need to go online and register. They will need to register a week in advance or the session could be opened back up to the public. Come in and enjoy making your meals while catching up with friends!

Can't I stop in and make my meals anytime?

We're sorry but we order our food for customers two days in advance (so we have time to prepare everything). We want your food to be fresh when you come in to prepare your meals.

The meals sound great - but what if I don't have time to do the assembly?

Easy! We'll assemble your choices for you in disposable aluminum containers ready for you to pick up - ready for the freezer or oven - for an additional $3 per meal with a $30 maximum. Choose the day you would like to pickup your meals on the schedule page and click the "Pickup" link for that day. Indicate any special instructions and what time that day you can pick your meals up in the comments section. We will call you to confirm at 24 hours in advance. Contact us if you have any questions.

Can I register for a friend or sign someone else up?

It's best if each person signs themselves up, especially if they are new customers, because the first time you sign up it will ask for your name, address, phone number and email address to get you set up. So if you want to sign others up, please get all of that info for them if they are not in the database.

Can I bring someone with me to help?

Yes, but let us know in the comments section or by email, just in case. If we have a full session and if other people are bringing helpers, it can get crowded.

How do I change my phone number or address?

Email us or call us... we'll change it for you! We especially need a current phone number and email address so we can send you news and confirm your sessions.

How do I change my order?

Email us or call us... we'll change it for you! Please don't try to re-register, it will only create a double entry for you!

OK, I'm registered for a session... now what?

Want to know more? Click HERE.

Where do I go for the session?

Click here for directions to the site.